Privacy Policy
Caravan Freedom Privacy Policy
1. Introduction
Welcome to Caravan Freedom (accessible at https://caravanfreedom.com.au).
Caravan Freedom (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, submitting an enquiry, or engaging with our services, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, company name, and role.
Financial Information: Information provided if you enquire about investment, financing, or partnership opportunities.
Technical Data: IP address, browser type, pages visited, time on site, and cookies/analytics data (e.g., via Google Analytics).
Sensitive Information: We generally do not collect sensitive information (such as health or biometric data). If required, it will only be collected with your explicit consent and handled per Australian law.
3. How We Collect Your Information
We collect information when you:
Submit a form or enquiry through our website.
Contact us via phone or email.
Subscribe to updates, newsletters, or marketing materials.
Engage with our digital ads, social media channels, or affiliate links.
Interact with our automated systems or AI agents.
4. Why We Collect and Use Your Information
We use your information to:
Respond to your enquiries and provide requested services.
Send project updates, investment information, or promotional material (if you opt-in).
Improve our website, user experience, and automated systems.
Meet our legal and regulatory obligations.
5. Disclosure of Your Information
We may share your personal information with:
Professional Advisers: Accountants, lawyers, or financial service providers.
Service Providers: Marketing, web hosting, CRM (e.g., Zoho), and analytics providers who assist our operations.
Legal Authorities: Government bodies or regulators if required by law.
Note: We do not sell, rent, or trade your personal information to third parties.
6. Data Storage and Security
We store personal information securely using physical and electronic safeguards. While we take reasonable steps to protect your data, no online system is 100% secure; you provide information at your own risk. In the event of a data breach likely to cause serious harm, we will comply with the Notifiable Data Breaches scheme.
7. Access and Correction
You may request access to the personal information we hold about you or ask for corrections. Please contact us using the details below. We may require identity verification before processing your request.
8. Cookies and Analytics
Our website uses cookies to understand visitor behavior. You can manage cookies through your browser settings, though disabling them may affect website functionality.
9. Direct Marketing
We may use your information to send marketing materials related to Caravan Freedom. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.
10. Overseas Disclosure
We generally store information in Australia. Some service providers (e.g., cloud hosting or CRM tools) may store data overseas. We take reasonable steps to ensure these providers comply with privacy obligations consistent with Australian standards.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at https://caravanfreedom.com.au/privacy-policy.
12. Contact Us
If you have questions or complaints regarding this policy, please contact:
Caravan Freedom Email: info@caravanfreedom.com.au
Website: https://caravanfreedom.com.au
Attention: Privacy Officer
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.
